Job Agency Overview: Our mission is to connect talented individuals with exciting job opportunities across various industries. We specialize in helping candidates find remote positions that align with their skills and preferences. Currently, we are actively seeking 25 Remote German Call Center Agents for a company in Hamburg, Germany.
Key Responsibilities:
Handle inbound and outbound calls in a professional and courteous manner.
Assist customers with inquiries, issues, and product-related questions.
Provide accurate and timely information regarding products, services, and policies.
Resolve customer concerns efficiently, escalating issues as needed.
Maintain detailed and accurate records of customer interactions.
Requirements:
Competent in German (native or B1/B2 level).
Strong verbal and written communication skills.
Previous experience in a customer service or call center role is preferred.
Comfortable working remotely and independently.
Excellent problem-solving skills and ability to think on your feet.
Good computer skills and familiarity with CRM systems.
Availability to work flexible hours, including evenings and weekends.
Benefits:
Competitive salary with performance-based incentives.
Remote work flexibility.
Professional development opportunities.
Health and wellness benefits.
Positive and inclusive work culture.
How to Apply: If you are passionate about delivering outstanding customer service and thrive in a remote work environment, we invite you to apply for this exciting opportunity. Please apply for this Job Position by going into Apply for Job section.
